Service Agreement
This website (https://cloud.isif.net) is operated by ISIF. The terms "we," "our," and "us" refer to ISIF. ISIF provides this website, including all information, tools, and services available on this site, on the condition that you agree to comply with all the terms, conditions, policies, and notices stated herein.
By accessing our website and/or purchasing any products from us, you engage in a "Service" transaction with us and agree to be bound by the following terms and conditions, including any additional terms and conditions referenced herein or made available via hyperlink. This agreement applies to all users of the website, including but not limited to browsers, vendors, customers, merchants, and/or content contributors. In the event of any inconsistency between this agreement and any additional terms or policies, the additional terms or policies shall prevail. Please read these terms carefully before accessing or using our website. By accessing or using any part of the website, you agree to be bound by these terms. If you do not agree to all the terms of this agreement, you must not access the website or use any services. If these terms are considered an offer, acceptance is expressly limited to these terms.
Any new features or tools added to the current store shall also be subject to these terms. You can review the most current version of the terms at any time on this page. We reserve the right to update, change, or replace any part of these terms by posting updates and/or changes on our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
Section 1 - General Terms
You may not use our website or products for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction (including but not limited to traffic laws) while using our website or products.
You may not transmit any worms, viruses, or any code of a destructive nature.
Any breach of these terms will result in the immediate termination of your account and your access to our services.
We reserve the right, but are not obligated, to take any of the following actions at any time, for any reason, at our sole discretion, without prior notice to you: Restrict, suspend, or terminate your access to our website; Modify, suspend, or discontinue all or any part of our products or services; Reject, move, or remove all or any part of the content on the website; Deactivate or delete your account; Establish general practices and limitations related to the use of our website. You agree that we shall not be liable to you or any third party for taking any of the above actions.
You understand and agree that our website may include certain service announcements and administrative or legal notices. Please note that you cannot opt out of receiving these notices.
You understand that your content (excluding credit card information) may be transmitted unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transmission over networks.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the website, use of the website, or access to the website or any contact on the website without our express written permission.
Section 2 - 24-Hour Refund Guarantee
If you are dissatisfied with our services, ISIF promises to refund any payments made within the 24 hours prior to the submission of a refund request (refunds exclude fees incurred by payment gateways and setup costs).
Recharged balances exceeding 24 hours or after usage are non-refundable. Refunds are only supported through the original payment method. If the original method is unavailable, refunds cannot be processed.
However, ISIF reserves the right to deny refunds under the following circumstances: Violation of our terms of service;
Initiation of DDoS attacks;
Hosting illegal content or participating in attacks on our network;
Any activity we deem inappropriate on our network;
Traffic exceeding 5GB;
If the same customer (including multiple accounts deemed to belong to the same customer) has requested and received refunds more than six times, the right to refunds will be permanently revoked.
Section 3 - User Conduct
As a website user or member, you acknowledge, understand, and agree that all information, text, software, data, photos, music, videos, messages, tags, or any other content, whether publicly posted or privately transmitted, is the sole responsibility of the originator of such content. In short, you are responsible for all content that you post, upload, send, or otherwise provide through ISIF services, and we do not guarantee the accuracy, completeness, or quality of such content. You expressly understand that by using our services, you may be exposed to content that is erroneous or incomplete, and you assume all risks of loss or damage resulting from the use of any content. Furthermore, you agree not to use ISIF services for the following purposes: Upload, post, send, transmit, or otherwise provide any content that is illegal, harmful, threatening, abusive, harassing, defamatory, obscene, vulgar, invasive of privacy, or hateful, or that promotes racism, ethnicity, or other offensive content; Harm minors in any way; Impersonate any individual or entity; Falsify headers or otherwise manipulate identifiers to disguise the origin of any content you provide; Upload, post, send, transmit, or otherwise provide any content that infringes any patent, copyright, trademark, or other intellectual property rights; Upload, post, send, transmit, or otherwise provide any content you do not have the right to provide; Upload, post, send, transmit, or otherwise provide unsolicited or unauthorized advertising, promotional materials, "junk mail," "spam," or any other form of solicitation, except in designated areas; Upload, post, send, transmit, or otherwise provide material containing software viruses or other computer code, files, or programs designed to interrupt, destroy, or limit the functionality of computer software, hardware, or telecommunications equipment; Disrupt the normal flow of communication or otherwise act in a manner that negatively affects other users' ability to engage in real-time interactions; Interfere with or disrupt ISIF services, servers, or networks connected to our website; Intentionally or unintentionally violate any local, state, federal, national, or international laws; "Stalk" or otherwise harass others; Collect or store personal data about others for prohibited purposes. ISIF reserves the right to prescreen, reject, and/or remove any content provided through our services. We also reserve the right to remove any content that violates these terms or is deemed offensive to other visitors, users, and/or members. ISIF further reserves the right to access, preserve, and/or disclose member account information and/or content as required by law or when we believe in good faith that such action is necessary: To comply with any legal process;
Section 4 - Other Matters
You agree to pay all amounts owed to us on time, without delay, and without setoff or counterclaim.
These terms do not obligate us to continue providing services to you. We make no express or implied warranties or representations regarding our services. If the delivery of services is delayed or cannot be delivered due to reasons beyond our control (including but not limited to laws, decrees, riots, wars, strikes, fires, floods, natural disasters, and terrorism), we shall consider the services suspended and shall not be liable.
If we determine, in our sole discretion, that your use violates these terms or poses any form of security threat, including but not limited to threats to the security of our customers, equipment, or networks, we may immediately suspend or terminate your access to services. Any waiver of our rights or failure to enforce these terms shall not be deemed a continuing or binding waiver, and these terms shall remain in full force and effect.
Section 5 - Service Changes
You may review the latest version of the service agreement at any time on our website.
We reserve the right to update, modify, or replace any part of these terms at any time. We will update, modify, or replace these terms by posting updates and/or changes on our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
Section 6 - Company Information
Services are provided by the following companies:
ISIF OÜ Registered office: Harju maakond, Tallinn, Lasnamäe linnaosa, Sepapaja tn 6, 15551
ISIF LIMITED Registered office: UNIT A7, 12/F ASTORIA BUILDING 34 ASHLEY ROAD TSIM SHA TSUI
Detailed information is available at https://isif.net/contact.
As we have offices in several countries, please refer to the company information for your region if you need to contact us or obtain support for our services.
Translated with DeepL.com (free version)
Section 7 - Governing Law
Although our services are offered globally, the actual services will be provided based on your country of residence. By using our services, you must comply with the laws of your country as well as the laws of the country where the service provider is registered. Any disputes arising from this agreement shall be governed by the laws of the service provider's registered location, while also considering the applicability of the laws of your country.
Section 8 - Service Duration
Annual/Monthly Subscription Products Orders for "annual/monthly" products are considered periodic contracts and can be canceled at any time. If a customer decides to terminate the contract early, they must notify us via a support ticket at least 15 days in advance (if the current month's usage is less than 50%). We will calculate the refund based on actual usage; if the current month's usage reaches or exceeds 50%, the current month's fee will be deducted. For example: If the remaining contract period is one year and the current month's usage is 50% or more at the time of cancellation, only the remaining 11 months' fees will be refunded.
Contract Period The contract period is based on the validity of the current subscription.
Pay-As-You-Go Products "Pay-as-you-go" products operate on a flexible contract model, allowing customers to cancel services at any time without adhering to a fixed contract term.
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